ASCEND

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Frequently Asked Questions

Everything you need to know about ordering, shipping, sizing, and caring for your ASCEND pieces.

Shipping

Orders are processed within 1–2 business days. Domestic shipping takes 3–5 business days. International orders typically arrive within 7–14 business days depending on the destination.

Yes, we ship worldwide. International shipping rates are calculated at checkout based on your location.

Absolutely. Once your order ships, you'll receive an email with a tracking number so you can follow your package every step of the way.

Returns

All sales are final. We do not accept returns or exchanges. Please review the size guide and product details carefully before purchasing.

Sizing

Each product page includes a detailed size guide. Our pieces are designed with an oversized, relaxed fit. If you're between sizes, we recommend sizing down for a closer fit or up for a more oversized look.

Our cotton pieces are pre-shrunk to minimize shrinkage. We still recommend washing cold and air drying to maintain the original fit and feel.

Product Care

Wash cold, inside out. Use mild detergent. Avoid bleach and fabric softeners. Air dry or tumble dry low. For best results, hang dry to preserve shape and prevent pilling.

We use premium heavyweight cotton (240–480gsm), brushed fleece, and durable cotton-nylon blends. All materials are sourced from ethical suppliers.

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